10 SMS marketing best practices to grow your subscriber base

Discover the do's and don't's of SMS marketing.

How to write the perfect appointment confirmation text with samples 

Learn the elements that make up an appointment confirmation text, or use one of our many samples.

43 text message templates to engage your customers

Use these templates to help you conversate with new and existing customers.

11 best landscaping websites to attract new customers

Learn how to use your landscaping website to sell to new clients.

The ultimate guide to plumber marketing and sales

Learn what makes plumber marketing and sales different from other home services.

11 effective SMS marketing campaign ideas for 2022

Drive more customer engagement and conversions with the right SMS marketing campaign.

The ultimate guide to self-storage marketing: Benefits, tips, and strategies

Learn the basics of marketing and sales for your self-storage business.

SMS tools: the 13 best features and how to use them 

We'll teach you the different types of SMS features and how to use them.

Omnichannel marketing examples: 9 brands that excel

Learn how these brands have conquered the omnichannel experience.

15 rock-solid ways to increase customer satisfaction

Discover how to increase your customer satisfaction with these proven tips.

Omnichannel communication guide: Definition, benefits, and tips

Learn how to create an omnichannel experience from scratch.

The importance of customer service in healthcare: 8 ways to provide better care for your patients

Learn how to provide exceptional customer service to your patients.

12 tried and true types of recruitment methods

Learn how to find and hire the best talent with a mix of internal and external recruitment methods.

10 internal communication examples to boost employee engagement

Learn how you can use communication tools to unify employees while working remote.

The ultimate guide to improving your sales close rate

Learn how to calculate and improve your sales close rate.

5 simple ways to use business texting to reduce patient phone calls

Learn how to best use business texting to reduce patient calls.

The top 21 recruiting tools of 2022

Learn what the best recruiting tools are for the new year.

4 ways to improve medical billing with business texting 

Learn how to use business texting to send and collect patient dues.

Everything you need to know about SMS analytics 

Learn the most common SMS metrics and how to track them.

4 effective ways to reduce patient no-shows

Learn how to decrease your no-show rate.

Zipwhip alternative: What you need to know

Zipwhip is shutting down. Here's everything you need to know about it.

Email vs. SMS marketing: Which one is better?

Learn the key differences between email and SMS marketing.

30 actionable customer service tips for call center employees

Tips for call center agents to improve professionally and personally.

8 ways to avoid calls in a call center without losing customers

Learn how to reduce calls and call volume without sacrificing customer service.

Textline introduces a new integration: Zendesk Sell

Learn how to implement the Zendesk Sell integration so your team can close more deals.

8 ways to prevent call center burnout in your agents

Learn the signs of call center burnout so you can avoid it.

23 ways to use text messages to communicate with employees

Learn how to use texting to communicate with your hourly employees.

18 sales follow-up text message templates to engage prospects

Everything you need to know about texting your employees off the clock

Learn the do's and don'ts of texting your employees.

21 car sales text message templates to boost sales

Ready-to-use car sale templates to close your next deal.

Cold texting is illegal. Here's how to legally text your customers instead

Learn why cold texting is illegal and how to legally text your customers instead

24 genuine ‘thank you for your business’ messages to send your customers

Draft the perfect thank you message to your customers with our examples.

27 unique sales text message examples for every part of the sales cycle

Learn how to use texting throughout the sales process.

10 rock-solid SMS opt-in message examples

Learn the different types of opt-ins and best practices for writing one.

18 useful auto-reply text message examples for businesses

A list of auto-reply text message examples for customer support, sales and marketing, logistics and operations, and medical business use cases.

24 automated text message examples

Here are some automated text message examples to get the ball rolling.

62 professional text message examples for businesses

Need help coming up with a template for business text messaging? Check out our examples.

Dollars and Sense: the ROI of business texting for physical retail stores

Learn how business SMS can help you make more revenue.

5 ways to use business texting to improve your retail business

Learn how business SMS can help you create a seamless online and in-store experience.

Dollars & Sense: Customer Support Texting

Learn the ROI of SMS for customer support departments.

7 ways to use business texting to improve your support team

Learn how business SMS can be used to help your support team thrive.

Dollars and Sense: Business texting for home services

Learn the ROI of business texting for the home service industry.

5 ways to use business texting to improve your home service business

Minimize communication gaps with quick, real-time messages.

5 ways to use business texting to improve your medical supplies business

Learn how to coordinate better with texting.

7 ways to use business texting to improve your home health business

Streamlined communication is just a text away.

5 ways to use business texting to improve your sales teams

Learn the different ways your sales team can use business SMS.

How to ask for customer reviews using business texting

Learn the etiquettes of asking for a customer review over text.

Dollars and Sense: How to improve sales with business SMS

Learn the ROI of business texting for sales.

5 ways to add your business texting number to ad campaigns to increase engagement

Drive action on your ads with business texting.

Dollars and sense: Reducing appointment no-shows with business SMS

How business texting helps companies save thousands on no-show appointments.

How to use MMS for smoother field team coordination

Learn the four best ways to use MMS for operations.

How to improve field team operations with business texting

Learn the four ways to use texting to communicate with field workers

How to use links in business SMS to increase conversions

Guide prospects to complete a desired action with links.

How to add texting to your Instagram business profile and customer engagement strategy

Convert Instagram engagement into real-time action.

How to use business texting to reduce no-shows, with examples

Learn how a strong appointment reminder text can help you decrease no-shows.

8 ways home service businesses can use texting to acquire more leads and retain customers

Make the most out of your CPA lead with these tips.

Business text messaging stats across use cases and industries

Let the facts and figures speak to the ROI of business texting.

Examples of how to use business texting to convert new leads

Follow-up with new leads using business texting.

How to write and use texting automations to set customer support OOO expectations, with examples

How to write and when to trigger a customer support out-of-office automation.

11 top ways to let your customers know they can text your business

Meet your customers where they are.