Welcome to Textline

We make it easy to talk with customers like they’re old friends.

Great customer experiences start with effective communication. More than a thousand companies of all sizes use Textline to connect directly with customers using a communication channel that is convenient and personal. Whether you want to text for customer service, sales, logistics, operations, or more, our platform will make your job easier and save your team valuable time. No more email, no more phone calls, no more apps.

A long time ago ...

The founding of Textline was inspired by a simple question: Now that so many of our daily personal conversations take place over text messaging, why can't we text businesses? After all, we almost always prefer the convenience of texting over a traditional phone call. But most companies' phone numbers are not textable. We created Textline to change that!

Textline began in 2015 as a project inside The Giant Pixel Corporation, a startup studio in San Francisco, California. (Fun fact: Textline's original code name was OtterChat.) Early beta users such as ticketing app Gametime inspired us to spin off Textline as an independent startup company in early 2016. We've been working ever since to fulfill our mission to make it easier for customers to communicate with businesses—so easy, in fact, that it's as easy as texting a friend.

Meet our founders

Alan Braverman
Chief Executive Officer
Alan is an entrepreneur and computer programmer who was involved in building several internet software companies, including Xoom for international money transfer, Yammer for enterprise social networking, Geni for collaborative genealogy, and Eventbrite for event registration. He also co-founded Giant Pixel, the original home of Textline. Earlier in his career, Alan programmed web software at Silicon Graphics, eGroups, and Yahoo. He earned a BS in Computer Science from the University of Illinois at Urbana-Champaign, where he also worked on Mosaic, one of the first web browsers.
Mark Lillien
Chief Technology Officer
Mark is a full-stack engineer and former Director of Engineering. Prior to Textline, he coded web and mobile products at Twitter, Radius Intelligence, and Giant Pixel. He earned a BS in Computer Science from Washington University in St. Louis and contributed to the open source Mozilla Firefox web browser while working at University of California, Irvine.

The team

AJ Chan
Chief Operating Officer
Jordan Gadapee
Chief Creative Officer
Alena Leanovich
Sales Manager
Anthony Affrunti
Account Executive
Brian Brennan
Commercial Account Executive
Caroline Pegram
Commercial Account Executive
Chen Dai
Mid-Market Account Executive
Connie Kim
Software Engineer
Daniel de Jesus
Information Security Analyst
Ece Uyanik
Sales Development Representative
Fatima Puri
Marketing Writer
Gianni Booker
Customer Support Representative
Grace Hulderman
Visual Designer
Hannah Moyer
Demand Generation Manager
Haris Hadziosmanovic
Account Executive
Jayla Rediger
Jennifer Whitson
Customer Success Manager
Jenny Luo
Customer Support Representative
Jim Walter
Commercial Account Executive
Joey Bennett
Software Engineer
Julia Carmona Wilkerson
Head of Partnerships
Kevin Boyle
Front-end Developer
Laura Moussa
Customer Success Manager
Lyndsey Dean
Commercial Account Executive
Madeline Gembalczyk
Junior Data Analyst
Marcella Bartolini
Business Operations Manager
Marcos Valdez
Support Engineer
Mariah Saint Andre
Sales Development Representative
Marshall Jaquish
Lead Security Engineer
Mary Kim
Customer Support Lead
Meg Bratzke-Balis
Commercial Account Executive
Nancy Gallegos
Product Manager
Rachael Ade
Customer Success Manager
Randall Berg
Product Manager
Roy Moulder
Sales Manager
Shawn Ryan
Creative Director
Stephanie Acevedo
Recruiting Lead
Yunie Yi
Software Engineer

We're hiring!

We’re always looking for passionate and skilled people to join our growing team. If you’re looking for a new position, please visit our careers page.

View Openings