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Success is at your fingertips

Textline is a business text messaging platform for modern customer support and sales teams.

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Make business personal

Business texting is a fast, friendly, and convenient communication channel that makes people feel valued. Create better customer experiences and build stronger relationships with customers.

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Be there for your customers

Customers want to text you. Stop putting them on hold, and let them get in touch whenever they want, from wherever they are.

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Conversations at scale

We make direct, two-way communication possible, even when you’re talking to a large number of people at the same time.

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Designed for teams

Customer support is a group effort. Our platform was built with collaboration in mind, so your team can do its best work.

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How Textline works

Textline keeps all of your conversations and customer information in one place, so you can monitor your team’s work, create a better process, and measure progress.

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Connect

Set up your phone number and arrange your workspace.

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Engage

Start authentic conversations with customers. Lots of them.

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Collaborate

Work efficiently using tools and features designed for teamwork.

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Optimize

Streamline your process with automation tools and actionable data.

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Your Workflow

Integrate with ease

We integrate seamlessly with the world’s best software, so that you don’t have to wait to start texting.

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Solutions unique as your business

Textline is designed to fit your needs, no matter the size of your business or who you need to talk to.

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Customer support

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Be responsive

Make it easier for customers to get in touch with you, and respond faster when they need support.

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Add a personal touch

Earn customers’ loyalty with interactive conversations—no more one-way communication.

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Sales

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Bring in more leads

Reach out instantly to potential customers, and watch your pipeline fill up faster.

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Close more deals

Speed up your process with quick and convenient communication throughout the sales cycle.

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Announcing HIPAA compliant texting

Healthcare providers and their business partners can now text people in a fully secure environment.

Book titled the Textline Guide to Customer Support

Start texting now.

Sign up for a free 14-day trial today. No credit card required.

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Still have questions? Text us: +1 415-849-4349 or contact us here.