SMS metrics and insights

Business texting software built for teams

Textline is the most secure business texting platform for modern customer support, sales, marketing, and logistics teams.
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See how Textline transforms communication

Hang up the phone, 52% of your customers want to text you. Learn more on our webinar with Freshdesk on 6/24.
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Make business personal and conversational

Business texting is a fast, friendly, and convenient two-way communication channel that drives results.

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Be on a preferred channel

Customers want to text businesses. So stop putting them on hold, and let them text you instead.

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Scale communication

SMS makes direct, two-way communication possible. Talk to more people at once without losing that personal connection.

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Work as a team

It takes a village. Our platform was built with collaboration in mind so your team can boost productivity and do its best work.

Text with confidence

Textline prioritizes security and compliance above all else. There’s a reason we’re the most secure business SMS platform on the market. Text your contacts without worry.

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Trusted by thousands of top brands

Meet our customers
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A business texting solution for enterprise teams

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Customer support and success

How Textline works


Get a new phone number or text-enable an existing one. Register that number appropriately.


Create your departments, invite colleagues, and import contacts.


Text your contacts. Personalize with variable fields, emojis, or photos.


Work as a team to manage text conversations on our multi-user platform.


Streamline workflows with automations and improve by analyzing our actionable data.

Textline’s unmatched security and compliance

Textline takes home the gold when it comes to security and SMS compliance. We have the proper safeguards to protect customers, keep data safe, and ensure text campaigns meet compliance standards. Our platform has an ever-growing list of compliance certifications, including HIPAA, SOC-2, and TCPA. We also help walk customers through proper SMS registration.

Results from happy Textline customers

Boost in customer response rate
(Roll by Goodyear)
Increase in revenue
(DFH Transportation)
Lead conversion rate achieved
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“We’re getting close to almost doubling our response rate by going to Textline. The customers love it and it’s opened up our communication.”

Mandy Cruzen, Roll by Goodyear
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Your Workflow

Integrate with ease

We integrate seamlessly with the world’s best software, so that you don’t have to wait to start texting.

View all integrations
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Communicate better with a top-rated SMS platform

Learn why thousands of companies picked Textline over the competition and love using us to communicate with their customers daily.

Powerful business texting features to help you scale

Mass texting
Broadcast text messages to many contacts at once.
Unified inbox
See all conversations in a single, easy-to-manage inbox.
Two-way texting
Chat one-on-one with your customers in real-time with two-way SMS.
SMS surveys
Request feedback from customers via text. Use our CSAT, NPS, or custom surveys.
Group texting
Message multiple people and get replies on the same text thread with group SMS.
Text templates
Create a catalog of canned responses (which we call Shortcuts) so you don’t have to type the same thing repeatedly.
Set up auto-replies, schedule messages in advance, or automate your texting workflow.
Access built-in metrics to track critical KPIs and monitor team performance.

An SMS solution for unique businesses


Textline helps enterprises streamline and scale communication with SMS. Use it to improve internal communication or customer outreach.

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Our platform offers HIPAA-compliant texting, allowing healthcare professionals to cut down on missed appointments and grow their practice with SMS.

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Universities use Textline to engage with students and faculty. Our user-friendly platform streamlines mass communication, making outreach on a large scale more efficient.

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Use Textline to keep guests in the know and satisfied. SMS can help hotel businesses book more rooms, enhance guest outreach, and improve staff communication.

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Dispatch and logistics

Textline keeps communication flowing between central office staff and field workers. Help your team stay connected even when they’re on the go and not behind a computer.

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Textline’s SMS platform helps SaaS companies answer customer questions quickly, provide customer support, and improve sales efforts. SMS is a quick and convenient way to stay in touch and serve more customers.

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Earn commission for referrals

Become an Affiliate Partner today and get paid for each customer you bring to Textline. You’ll earn a 20 percent recurring commission.

Start texting now

Sign up for a free 14-day trial today. No credit card required.

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No credit card required

Questions? Text us: +1 415-849-4349 or contact us here.