With the option to send bulk texts to customers by Tag, you’ll save time and effort. That’s because you won’t need to type the same message repeatedly.
Tags allow you to send relevant messages and promotions to contacts. This will improve customer engagement and satisfaction.
You can add, edit, or delete Tags at any time. This means you’ll see improved Address Book categorization.
To upload a list of contacts with Tags, add a “Tags” and “Tags Handling” column to the spreadsheet. The Tags column is where you insert the Tag, while the Tags Handling column tells Textline if you want to add, remove, or replace a Tag. You can add multiple tags, but a single Tag can’t have a space. For example, you’d need to write “new_customer” vs. “new customer.”
Send announcements based on tags, phone numbers, or use a CSV upload. You can also use the saved searches feature, which allows you to segment out your address book, save that search, and send out a text announcement.
Configure how much time a contact has to respond to your announcement and choose who is assigned to the Conversation when a contact replies.
Choose to send the announcement right away or schedule it for a later date.
Sign up for a free 14-day trial today. No credit card required.
Sign up nowQuestions? Text us: +1 415-849-4349 or contact us here.
