Track and access all Textline conversations from your Help Scout mailbox. Combine Textline and Help Scout's robust tools for a better overall customer experience.
Centralize your customer communications
Integrating Textline with your Help Scout account allows all Textline Conversations to be tracked and accessed through your Help Scout mailbox. Once the integration has been set up, all Textline Conversations will automatically leave transcripts in your Help Scout mailbox. The contact's Help Scout details are then added to your Textline address book. You can also respond to messages using an auto-generated link that quickly redirects you to the correct Textline Conversation in the Textline Dashboard.
How to install
Sign in or sign up for a Help Scout account at helpscout.com.
In Help Scout, select the "Authentication" tab, and click "Generate an API Key." Copy the API key.