Choose to resolve any of the Conversations created from your Announcement or leave the new Conversation open.
Allow agents to take over and manage the Conversations for the Announcement recipients by assigning any associated Conversations to an Agent.
Track your Announcement performance with stats on replies, unsubscribes, delivery errors, and more.
1-800-GOT-JUNK uses Announcements to set out-of-office messages, that way customers know they aren’t being ignored and that they’ll get a response when the office is open again.
Able Health uses Announcements to securely communicate with home health aids about office events, office closings, emergencies, software updates, and more.