Use Textline with Talkdesk to add business texting to your Talkdesk number or existing business numbers.
Easily add a new communication channel
Users of Talkdesk’s cloud call center software can now add business text messaging to their Talkdesk account with Textline's AppConnect app. Your team can share a textable phone number to text with customers, as well as manage your billing and users—all from your Talkdesk account.
Text-enable your existing Talkdesk number or existing business numbers.
Manage your Textline users within the Talkdesk environment.
Make all of your payments through Talkdesk.
“A big reason why we are using text is because we want to make sure that we're communicating with our customers in a way that feels personal. A lot of other companies are just doing automated messaging—big, mass email programs and campaigns. And that's not our approach at all.”
—Shannon Kinet, Director of Sales Operations, Remote Year
How to install
Log in to your Textline account through Talkdesk.
Go to “Apps” in your Talkdesk account and search for Textline, and follow the prompts to install the Textline app.