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Here are some of Textline’s key business texting solutions that make conversing with contacts easier. View our full feature list here.
Reduce manual work and realize efficiencies with automated messages. Set up auto-replies, create text templates, or trigger messages to send based on a set of conditions.
Send one text message or multimedia message to many contacts simultaneously to save time and effort. Use bulk messages to send promotions, announcements, and more.
Mass texting, also called one-to-many messaging or bulk SMS, lets you send one text to many contacts simultaneously. Replies will trigger separate text threads and conversations.
Broadcast your message to your entire contact list or a large group of contacts at once with SMS blasts. Don’t waste time sending the same message one by one.
Engage in one-on-one, personal conversations with your contacts. Two-way SMS allows you to send and receive messages with ease.
Send text messages to a group of contacts and get replies on the same text thread.
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Communicate with your contacts quickly when it matters most. Send emergency alerts, last-minute cancellations, and more.
Improve reply rate to surveys by sending them via text message. It’s simple to deploy CSAT, NPS, or custom SMS surveys on Textline.
Ensure your messages send at the best time with scheduled texts. Create them ahead of time and send them at a future date and time.
Send real-time alerts or important updates directly to contacts. These notifications appear directly on the home screen of a mobile device when a text is received.
Use SMS marketing to reach more customers with promotional messages to increase revenue and customer engagement.
Do you have a landline phone number your customers know and love? Text-enable it with Textline.
Converse with your customers via text messaging. Our platform supports two-way SMS and MMS messaging. SMS is 160-character text-only messages. MMS supports multimedia attachments like photos, videos, PDFs, and links.
Use a toll-free number to start texting your customers immediately. These numbers start with nationally recognized prefixes like 800, 888, 844, or 833. Toll-free texting is compatible with voice, two-way texting, mass texting, and MMS
Text your contacts from a local, recognizable 10-digit phone number. Use the best area code for your business. 10DLC numbers let businesses reach customers at scale.
Use a five or six-digit shortcode for your text message campaigns. These shortcodes are easy for customers to remember and have the highest throughput.
Use SMS keywords to get more SMS subscribers or streamline customer service interactions. Text keywords help businesses comply with opt-in laws.
Leverage SMS to quickly get in touch with interested leads. SMS lead generation is a powerful way to gain more customers.
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