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10 top plumber websites to attract new customers

Fatima Puri
4
minute read
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Most plumbing companies get their business through inbound leads, so it’s essential to have a website that stands out from competitors. Textline has hundreds of customers in the home service industry, and we’ve seen our fair share of websites.

To obtain more customers, plumber websites should contain several key elements, including:

  • A clear call to action
  • Accessible contact methods (phone, email, text, form fill, etc.)
  • A detailed list of services and service areas 
  • A clean website design that is easy to navigate
  • Customer reviews or recent awards

Here we share 10 of the best plumber websites that use these elements and describe why each one stands out.

10 top plumber websites

1. Best contact page: Cornerstone Pros

Cornerstone Pros website homepage.
Cornerstone Pros is a plumbing company based in Land O’ Lakes, Florida.

What does the company do best?

Cornerstone Pros’ contact page stands out — and not just for plumbing. The company offers customers multiple contact options, including business texting, and updates its website to reflect technical issues with its contact methods. For example, the company has a notification bar at the top that tells customers it is experiencing problems with its phone lines and provides an alternative form of communication so customers can get in touch with them quickly. 

Why it’s good:

  • Cornerstone Pros uses business texting, which has a high response rate of 45 percent, as well as live chat, voice, and email.
  • The company also has a form fill for email inquiries directly on the contact page. 
  • The contact page also has multiple calls to action, including a way to schedule appointments or get quotes quickly. 

2. Best FAQ page: Baker & Sons

Baker & Sons website homepage..
Baker & Sons is a plumbing company based in Anaheim, California.

What does the company do best?

Baker & Sons has a clean and simple FAQ page design that is intuitive. Its FAQ page works because it’s organized into sections for each service offered. An FAQ is a great feature for websites because it answers some of the most common questions customers have on the spot. 

Why it’s good:

  • The page has easy-to-use drop-down menus that makes it easier for customers to navigate the site.
  • Baker & Sons’ has a dedicated FAQ section for each provided service. 
  • The company offers a live chat function for further questions or clarifications.

3. Best services page: Wasden Plumbing

Wasden Plumbing website homepage.
Wasden Plumbing is based in Rowlett, Texas.

What does the company do best?

Wasden Plumbing’s service page stands out because it has a page dedicated to each service offering. Each page details common reasons why customers may need a repair and how the company can help. A detailed services page helps customers understand what to expect when buying and using a service. The company also has a lead form on each service page to help customers get in touch about their specific plumbing needs.

Why it’s good:

  • Having a dedicated page for each service with detailed information on the typical root cause of the problem helps customers understand what to expect.
  • Each service page has a high-resolution photo at the top for visual appeal. 
  • A lead form on each service page encourages customers to contact the company after reading about their plumbing issues.

4. Best reviews page: Bill Howe

Bill Howe website homepage.
Bill Howe is a plumbing company based in San Diego, California.

What does the company do best?

Bill Howe makes our list of top plumbing websites for its clean customer reviews page. The company sections its reviews by service type and also includes a review form on its website to encourage customers to leave one. A reviews page is a great way for plumbing businesses to share customers' satisfaction with their services. 

Why it’s good:

  • The customer reviews are front and center and organized from the most recent to the oldest.
  • It has a form on the page asking customers to leave a review.
  • The website also features image marquees with the company’s average ratings from major review sites like Facebook, Google, Yelp, and Angie’s List.

5. Best awards page: Out of this World Plumbing

Out of the World Plumbing website homepage.
Out of the World Plumbing is based in Ottawa, Canada.

What does the company do best?

Out of the World Plumbing has an exceptional awards page. The company highlights its key awards at the top of the webpage, including the number of times it has won the awards. The company also writes and hosts detailed blog posts about each award on its website. Customers who see the awards will feel more confident in your company because it was recognized by a reputable third party.

Why it’s good:

  • The company features prominent awards won at the top of the page to establish credibility.
  • The webpage contains several blog posts describing each award won, and ceremonies attended in detail.
  • The images that accompany each award or blog post make the webpage more aesthetically pleasing. 

6. Best resources page: Benjamin Franklin

Benjamin Franklin website homepage.
Benjamin Franklin is a plumbing franchise with locations throughout the United States.

What does the company do best?

Benjamin Franklin plumbing has a resource center called “Expert Tips” that contains multiple help articles for various plumbing issues. The articles are split by plumbing problem type and each piece features a high-quality image for good user design. A good resources page helps a plumbing company establish credibility with their customers. 

Why it’s good:

  • The company’s tips are organized by plumbing issue to help customers easily find resources and answers. 
  • Each umbrella topic has multiple articles to help customers with different pain points.
  • Every article has a high-resolution image for better visualization.

7. Best coupons and ads page: Harris

Harris website homepage.
Harris is a plumbing company based in Woodbury, New Jersey.

What does the company do best?

Harris offers a multitude of easy-to-find coupons on its website. Coupons and other discounts are an excellent way for plumbing services to attract customers as they often need to solve an  immediate problem. Cost is one of the most essential factors in a purchase decision. 

Why it’s good:

  • The company’s coupons are organized by service type.
  • Each coupon has the sale price clearly visible. 
  • An image accompanies each coupon or offer to enhance visual appeal.

8. Best about page: Hope Plumbing

Hope Plumbing website homepage.
Hope Plumbing is based in Indianapolis, Indiana.

What does the company do best?

Hope Plumbing’s about us page tells an inspiring background story to help the company establish credibility in its community. The owners of Hope Plumbing introduce themselves and show how the company stands out from other plumbers in the area by focusing on taking care of older homes. 

Why it’s good?

  • The webpage has a well-written backstory that helps build a connection with potential customers.
  • An embedded video features several employees to help establish trust with potential customers. 
  • The about us webpage hosts testimonials to prove credibility further. 

9. Best homepage: Mr. Rooter

Mr. Rooter Plumbing website homepage.
Mr. Rooter Plumbing is based in Tallahassee, Florida.

What does the company do best?

Mr. Rooter Plumbing’s homepage stands out for various reasons, but one of the biggest is its full-fledged brand; its website features red, white, and blue brand colors and a logo. The company’s homepage also features a call to action front and center and links to relevant information customers need to decide on using their services. 

Why it’s good:

  • The webpage has an excellent design featuring the company’s logo and colors. 
  • The company’s value prop, “We are your courteous Tallahassee Plumbing Professionals,” is front and center on the homepage, as is a call to action.
  • The homepage features a video and customer testimonials to establish credibility.

10. Best lead capture form: J. Blanton Plumbing

J. Blanton Plumbing website homepage.
J. Blanton Plumbing is a top-rated plumbing company in Chicago, Illinois.

What does the company do best?

While all the plumbing companies featured on our list have a lead form, we like J. Blanton’s for a few reasons. First, the company clarifies that it offers 24/7 emergency service, letting customers know that their form fill will receive a quick response. Plus, J. Blanton’s webpage also has a price calculator to give customers a better idea about costs before filling out the form.

Why it’s good:

  • Clear header text tells customers that they offer 24/7 emergency service.
  • A straightforward contact form allows customers to quickly reach out.
  • A price calculator on the top of the website allows customers to calculate how much a service will cost in exchange for their contact information.

The bottom line

Keep these examples in mind if you’re creating a new plumbing website or looking to redesign your existing site. Customers visit your website to seek information about your services, how much the service will cost, what discounts you offer, and how to contact you. You want to make sure you present this information in an easily accessible manner.

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