This is a replay from our AMA webinar with Freshdesk on how to meet your customers where they are through an omnichannel approach to customer support. In this webinar, we cover:
- What is an omnichannel approach, and why does it matter?
- What are common use cases for business texting?
- How does the growth of Artificial Intelligence impact customer support?
Watch the replay below, and if you have any questions, send us a text at +1 415-849-4349.