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Webinar Replay: Freshdesk AMA on omnichannel customer support

Nina Godlewski
minute read
Table of contents:

This is a replay from our AMA webinar with Freshdesk on how to meet your customers where they are through an omnichannel approach to customer support. In this webinar, we cover:

  • What is an omnichannel approach, and why does it matter?
  • What are common use cases for business texting?
  • How does the growth of Artificial Intelligence impact customer support?

Watch the replay below, and if you have any questions, send us a text at +1 415-849-4349.

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