This is a replay from our AMA webinar with Freshdesk on how to meet your customers where they are through an omnichannel approach to customer support. In this webinar, we cover:

• What is an omnichannel approach, and why does it matter?
• What are common use cases for business texting?
• How does the growth of Artificial Intelligence impact customer support?
  

Watch the replay below, and if you have any questions, send us a text at +1 415-849-4349.