Organizations using Textline to conduct Net Promoter Score (NPS) surveys can now compose different automated responses for promoters, detractors, and passive customers. Learn more about using text messaging to send NPS surveys in the Textline Help Center.
Our new Freshdesk integration lets you use Textline’s business texting software natively within Freshdesk’s cloud-based customer service software using a top bar widget or ticket sidebar widget.
Advanced and Saved Searches, our newest feature, help you more easily explore, navigate, and create groups of your Contacts in Textline.
We are thrilled to announce additional updates that make it easier to create Announcements, control what happens to them after they are sent, and see how they are performing.
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Still have questions? Text us: +1 415-849-4349 or contact us here.