Your customers trust you to keep their conversations private and safe. With Textline, you can text knowing that we protect your information like it was our own.
All application traffic is proxied through Cloudflare using a strict SSL/TLS encrypted connection. AES 256 encryption is applied to all data at rest.
Traffic is continuously monitored for security events and filtered through incident handling processes.
Your data belongs to you and we vow to keep it that way. We safeguard our customers’ data as if it were our own.
Textline implements numerous internal security measures to ensure staff is vetted and trained accordingly.
Our list of compliance and certifications is always growing.
We offer a variety of plans packed with features that help meet your security needs.
Yes. Customers will need to opt in in order to receive text communications. There are a number of ways a customer can opt in, and they will also be able to opt out. Learn more here.
Message retention varies by plan. Compare plans on our pricing page.
With our Announcements feature, you can send one message to multiple individuals. Your customers must be opted in and SPAM/Marketing texts are not permitted.
Yes, this feature is available with our Pro plan. Consent is documented within your Address Book.
Yes. Learn more here.
Textline stores its data in AWS.
No, Textline does not sell your contacts to any third parties.
Textline can delete your data if you’d like us to. Learn more here.