Your customers trust you to keep their conversations private and safe. Get peace of mind when choosing Textline as your business texting software. We protect your data like it was our own. Here are a few of our core security measures:
Textline ensures the security of all of its services hosted in the cloud. The application, databases, and information is safely encrypted and contained.
Traffic is continuously monitored in real time for security events and filtered through incident handling processes.
Your data belongs to you, and we vow to keep it that way. We safeguard our customers’ data as if it were our own.
Textline employees must be granted explicit authorization to access any company information systems. Access is strictly provisioned and removed when necessary.
All staff members are thoroughly vetted before they can join the team.
Textline requires all employees to be trained on proper security protocols and best practices.
Textline’s data is encrypted in transit and at rest using the most strict and best-in-class security standards.
Textline uses qualified third parties to regularly probe for vulnerabilities.
Textline takes home the gold when it comes to security and SMS compliance. We have the necessary safeguards in place to protect our customers, keep their data safe, and ensure their text campaigns comply with relevant standards. Our platform is not only SOC-2 certified but also compliant with HIPAA and TCPA regulations. We also guide customers through the SMS registration process.
We offer a variety of plans packed with features that help meet your security needs.
Yes. Customers will need to opt in in order to receive text communications. There are a number of ways a customer can opt in, and they will also be able to opt out. Learn more here.
Message retention varies by plan. Compare plans on our pricing page.
With our Announcements feature, you can send one message to multiple individuals. Your customers must be opted in and SPAM texts are not permitted.
Yes, this feature is available with our Pro plan. Consent is documented within your Address Book.
Yes. Learn more here.
Textline stores its data in AWS.
No, Textline does not sell your contacts to any third parties.
Textline can delete your data if you’d like us to. Learn more here.
These customers trust Textline’s security.
Questions? Text us: +1 415-849-4349 or contact us here.
