Hang up the phone, 52% of your customers want to text you. Learn more on our webinar with Freshdesk on 6/24.
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Make business more personal

Business texting is a fast, friendly, and convenient two-way communication channel that makes people feel valued. Build stronger relationships with customers and create better customer experiences with our business SMS platform.

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Be there for your customers

Customers want to text you. So stop putting them on hold, and let them safely text you whenever they want, from wherever they are using.

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Conversations at scale

We make direct, two-way communication possible. Talk to a large number of people without losing any trust or personal connection.

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Designed for teams

Customer support is a group effort. Our platform was built with collaboration and security in mind, so your team can do its best work.

Try it for free
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Communicate better with the #1 rated business texting software on Capterra

Learn why thousands of companies picked Textline over the competition and love using us to communicate with their customers every day.

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Our number one goal is to make sure every customer is receiving an amazing experience."

— Aaron Bata, Head of Customer Experience
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How Textline works

Textline keeps all of your conversations and customer information safely in one place, so you can monitor your team’s work, create a better process, and measure progress.

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Set up with your existing phone number (or we can provide you one) and arrange your workspace.

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Start two-way authentic conversations with customers without spamming them.

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Work efficiently using tools and features designed for teamwork.

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Streamline your process with automation tools and actionable data.

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Your Workflow

Integrate with ease

We integrate seamlessly with the world’s best software, so that you don’t have to wait to start texting.

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Solutions unique as your business

Textline's business texting app is designed to fit your needs, no matter the size of your business or who you need to talk to.

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Customer support

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Be responsive

Strengthen your relationship with by making it easier for customers to get in touch with you, and respond faster when they need support.

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Add a personal touch

Earn customers’ trust and loyalty with interactive conversations—no more one-way communication.

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Bring in more leads

Reach out instantly to potential customers, and watch your pipeline fill up faster.

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Close more deals

Speed up your process with quick and convenient communication throughout the sales cycle.

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Earn commission for referrals

Become an Affiliate Partner today and get paid for each customer you bring to Textline. You’ll earn a 20 percent recurring commission.

Announcing HIPAA compliant texting

Healthcare providers and their business partners can now text people in a fully secure environment.

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Other useful business texting solutions

Text alerts

Keep your customer in the know about important updates, schedule changes, and more.

SMS marketing

Increase revenue and engagement by using cutting-edge SMS marketing tools. 

Mass texting

Broadcast important messages to large groups of contacts at once.

Group texting

Send group texts and get replies on the same text thread. Great for keeping a group of contacts on the same page.

Two-way texting

Utilize two-way texting to chat 1-on-1 with your customers in real time.


Make use of SMS automations to save time and turn your business texting on autopilot.

Start texting now.

Sign up for a free 14-day trial today. No credit card required.

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No credit card required

Questions? Text us: +1 415-849-4349 or contact us here.