Welcome to Textline

We make it easy to talk with customers like they’re old friends.

Great customer experiences start with effective communication. More than a thousand companies of all sizes use Textline to connect directly with customers using a communication channel that is convenient and personal. Whether you want to text for customer service, sales, logistics, operations, or more, our platform will make your job easier and save your team valuable time. No more email, no more phone calls, no more apps.

A long time ago ...

The founding of Textline was inspired by a simple question: Now that so many of our daily personal conversations take place over text messaging, why can't we text businesses? After all, we almost always prefer the convenience of texting over a traditional phone call. But most companies' phone numbers are not textable. We created Textline to change that!

Textline began in 2015 as a project inside The Giant Pixel Corporation, a startup studio in San Francisco, California. (Fun fact: Textline's original code name was OtterChat.) Early beta users such as ticketing app Gametime inspired us to spin off Textline as an independent startup company in early 2016. We've been working ever since to fulfill our mission to make it easier for customers to communicate with businesses—so easy, in fact, that it's as easy as texting a friend.

The team

Alena Leanovich
Head of Partnerships
Alia Paavola
Content Marketing Manager
Ally Schuchert
VP of Operations
Anthony Affrunti
Account Executive
Chen Dai
Account Executive
Connie Kim
Software Engineer
Daniel Taylor
Daniel de Jesus
Information Security Analyst
Ece Uyanik
Account Executive
Grace Hulderman
Visual Designer
James Kern
Chief Executive Officer
Jayla Rediger
Jenny Luo
Head of Customer Experience
Joey Bennett
Software Engineer
Jordan Gadapee
Chief Product Officer
Julia Carmona Wilkerson
Chief Alliance Officer
Kevin Boyle
Front-end Developer
Luc Purdy
Head of Marketing
Madeline Gembalczyk
Junior Data Analyst
Madison Rushing
Customer Support Specialist
Marcella Bartolini
Business Operations Manager
Marcos Valdez
Support Engineer
Mariah Saint Andre
Account Executive
Mark Lillien
Chief Technology Officer
Marshall Jaquish
Chief Information Security Officer
Nancy Gallegos
Head of Customer Success
Rachael Ade
Customer Success Manager
Randall Berg
Product Manager
Roy Moulder
Head of Sales
Shawn Ryan
Creative Director
Sumit Shukla
President & Chief Operating Officer
Yunie Yi
Software Engineer

We're hiring!

We’re always looking for passionate and skilled people to join our growing team. If you’re looking for a new position, please visit our careers page.

View Openings