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Book a call and lunch is on us

Book a lunch ‘n’ learn to learn how to integrate SMS into your Gorgias account so you can learn how 30,000+ companies like Stuart Weitzman, Tuft & Needle, and 1-800-Got-Junk have used Textline to discover the power of business texting.

Schedule before 3/31 to receive up to $100 in Grubhub ($25 per attendee). You’ll also be entered to win a $250 Amazon gift card to level up your home office or supply your team with snacks.

Note: Up to 4 demos per organization. The Grubhub gift cards will be sent within one business day after your lunch & learn. The $250 Amazon gift card winner will be notified via email by April 3, 2021.

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Create the best customer experience

Combine the robust features of our business text messaging platform with Gorgias’ customer support tools. Textline helps your team deliver the most innovative customer service.

64%

of people are likely to positively perceive a business that offers text support.

52%

of customers prefer to text a customer support agent over other communication options.

33%

of American people rank text messaging as their most preferred channel for customer service.

Connect with your customers

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Keep everything in sync

Make customer support easier by syncing your Gorgias account with our business texting software. 

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Respond instantly to customer support issues and quickly view conversation records within Gorgias.

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Use Textline natively from Gorgias by initiating and responding to text messages using the top bar widget, channel integration, or ticket sidebar widget.

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Gorgias contacts sync into Textline when a customer texts your number.

Textline features your team will love

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Shortcuts

Create templates for frequently used messages.

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Transfer

Transfer text conversations between team members, similar to transferring phone calls.

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Reminders

Set reminders for tasks such as following up with customers.

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Notifications

Receive desktop, email, and mobile alerts.

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Auto Responses

Use automated greetings and away messages.

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Metrics

Understand customer interactions and monitor team performance.

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Whispers

Leave private notes for internal team discussions.

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MMS

Send and receive photos, videos, and attachments.

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Address Book

View and edit contact details, and keep them all in one place.

These companies use and love Textline 

Book a demo
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“We know our traffic is mostly mobile and chatting on your mobile phone is hard but texting—people are very familiar and they're used to doing it, and so it just really created another way for our customers to communicate with us.”

Laura West, Support Manager for ThirdLove