Learn how to use texting throughout the sales process.

A list of auto-reply text message examples for customer support, sales and marketing, logistics and operations, and medical business use cases.

Need help coming up with a template for business text messaging? Check out our examples.

Let customers text your business right from your Instagram profile in 3 easy steps.

Congratulations—you set up your Textline account! Now make sure customers know they can text you. One instrumental step is to advertise your Textline number to ensure your customers know where to find you.

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Textline's automations feature can do many things, but it's most often used to set up auto-responses. There are two categories of auto-responses almost every organization can use to keep customers satisfied: welcome messages and after-hours messages.

Recently, we have been working on a feature set for our customers who want faster announcements and more control over sending text messages using specific area codes. We are excited to announce Smart SMS, a feature that does both.

Advances in technology have made the customer support process more efficient. But the focus on scaling customer service hasn’t necessarily led to better quality support.

Don’t miss the next live webinar in our webinar series on Thursday, April 4 at 10 am PDT on Growing Success Through Proactive Communication. Both customer support and sales teams need to proactively communicate with customers to provide better support and build stronger relationships.

Pipedrive is a sales management tool designed to help small sales teams manage intricate or lengthy sales processes. Pipedrive's interface lets you view your company's sales pipeline to understand which deals are on track to close.

If your business uses Talkdesk's call center software, you can now add business text messaging to your Talkdesk account with Textline's AppConnect app.

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In this article we'll show you how to create a simple form that your customers can use to add their contact info to your Textline address book. You will need a G Suite account, a Zapier account, and a Textline account. Google's G Suite, formerly known as Google Apps, includes Google Forms and Google Sheets.

The Textline team published a new introductory video on Youtube. If your business or organization still relies on phone calls and email to communicate with customers, then it's time to add text messaging to the mix.

Textline allows organizations to send text message announcements to a group of contacts. For example, let's say I plan to host a webinar to demonstrate a new way to link Google AdWords campaigns to Textline.

The Google AdWords team recently launched an ad extension so advertisers can invite consumers to text their brand right from mobile ads. As Ginny Marvin wrote at Search Engine Land, "Call extensions have been around for years, but the new message extensions give users another option to connect with businesses that will be especially appealing to the call-phobic and those aiming to avoid getting put on hold."

Your company's customers would most likely prefer to text your business rather than call or email. When Twilio surveyed 6000 consumers worldwide, 89% answered that they would like to use messaging to communicate with businesses.

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Messaging apps such as Facebook Messenger, Snapchat, and plain old text messaging are the most used apps on smartphones. In fact, based on monthly active users, messaging apps are even more popular than social networks like Facebook and Linked-in.