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Start measuring customer happiness with customer satisfaction (CSAT) surveys, a commonly used method for measuring customer satisfaction.
Textline customers have been using business texting in innovative ways to adapt to Covid-19, whether it's to reassure staff and customers, communicate changes to their business models, or facilitate no-contact services and sales.
This December your text message conversations with family and friends will likely feature popular holiday emoji like the gift-wrapped present 🎁, Santa and Mrs. Claus 🎅🤶, and the Christmas tree 🎄. But Textline is here to help you decipher seasonal communications with this guide to the less obvious—but arguably more useful—emoji you'll send and receive this winter.
Last week Apple introduced the iPhone X at the all-new Steve Jobs Theater, along with a new Apple TV 4K, Apple Watch Series 3, iPhone 8, and more. With new hardware and the launch of iOS 11, iPhone owners will soon enjoy several new features while using the popular Messages app.
Did you know Textline can add text messaging capabilities to your existing business phone number? Once enabled, you and your team can send and receive text messages using your existing number by logging in to textline.com or using our mobile apps for iOS and Android.
What do free pizza and fast cars have to do with the history of text messaging? Find out in episode 147 of the Internet History Podcast.
