Here are 13 strategies for your team to try to improve the customer service they offer.
Use these templates to get started with your customer service business texting.
A list of auto-reply text message examples for customer support, sales and marketing, logistics and operations, and medical business use cases.
Need help coming up with a template for business text messaging? Check out our examples.
Using business SMS can help you boost your customer retention in a number of ways.
Learn the ROI of SMS for customer support departments.
The first week of October is Customer Service Week. Thanks to all the hard workers out there who make their customers happy.
If your organization uses Help Scout to handle customer support email, you can connect Textline to a Help Scout mailbox. Once connected, new inbound texts will land in both Help Scout and Textline.
