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Product Updates

Announcing CSAT surveys for Textline

Start measuring customer happiness with customer satisfaction (CSAT) surveys, a commonly used method for measuring customer satisfaction.

Posted on 
Jul 13, 2020
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Tips

Publicize your Textline number

Congratulations—you set up your Textline account! Now make sure customers know they can text you. One instrumental step is to advertise your Textline number to ensure your customers know where to find you.

Posted on 
Sep 26, 2019
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Product Updates

Announcing Smart SMS

Recently, we have been working on a feature set for our customers who want faster announcements and more control over sending text messages using specific area codes. We are excited to announce Smart SMS, a feature that does both.

Posted on 
Jul 15, 2019
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Textline News

Live webinar: Growing success through proactive communication

Don’t miss the next live webinar in our webinar series on Thursday, April 4 at 10 am PDT on Growing Success Through Proactive Communication. Both customer support and sales teams need to proactively communicate with customers to provide better support and build stronger relationships.

Posted on 
Mar 29, 2019
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Textline News

Live webinar: Introduction to business texting with Textline

Join us for a guided tour of Textline features and best practices, starting Tuesday January 29, and every other Tuesday after that. This free one-hour webinar is ideal for anyone who is new to Textline or would like a refresher.

Posted on 
Jan 15, 2019
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Textline News

Talkdesk Opentalk 2018 recap

The Textline team just returned from Talkdesk's Opentalk18 conference in San Francisco. Here's a recap of two days full of demos, coffee, SWAG, and the best conference food we've ever had.

Posted on 
Nov 12, 2018
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