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Tips

Two essential auto-responses to streamline engagement

Textline's automations feature can do many things, but it's most often used to set up auto-responses. There are two categories of auto-responses almost every organization can use to keep customers satisfied: welcome messages and after-hours messages.

Posted on 
Jul 31, 2019
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Tips

How to schedule an auto-response for holiday hours

The holidays are here. Whether your business is bustling or sleepy this time of year, you may want to schedule an auto-response for folks who contact your Textline number during the holidays.

Posted on 
Dec 19, 2018
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Product Updates

Use Automations to send smart auto-responses and more

Textline admins can use our new Automations feature to compose smart auto-responses and perform other automated actions. For example: Send different auto-responses to customers who text your business for the first time, or when they text you outside of business hours, or when no Textline agents are available.

Posted on 
May 23, 2018
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